Libya Business News
Wednesday, May 18, 2022
  • Security
  • Oil & Gas
  • Industry
  • Politics
  • Construction
  • Finance
  • Tenders
  • Transportation
  • Videos
No Result
View All Result
Libya Business News
  • Security
  • Oil & Gas
  • Industry
  • Politics
  • Construction
  • Finance
  • Tenders
  • Transportation
  • Videos
Libya Business News
No Result
View All Result
Home Industry & Trade

You Never Win a Fight with a Customer

26th February 2013
in Industry & Trade
You Never Win a Fight with a Customer
Share on FacebookShare on Twitter

The decision this week to prevent Lufthansa and its subsidiary, Austrian Airlines, from landing at Tripoli airport had all the signs of a temper tantrum on the part of the Libyan authorities.

The German airline had suspended flights to Libya for security reasons, in a move that apparently caused some offence, and when they announced the resumption of service they were told, for no apparent reason, that they must wait a few more days.

Capricious behaviour like this inconveniences not just the airline, but also all the passengers who depend on it, many of whom are travelling to or from Libya for the purpose of doing business with the country and making it a better place.

As a result of the uncertainty, several delegates pulled out of the Austrian trade mission to Tripoli; we can never know what deals might have been done had the full delegation been able to travel.

There is an old saying in business that "you never win a fight with a customer." As Libyan commerce becomes freer and more open, that old adage becomes even truer -- public servants and others would do well to keep that in mind.

Tags: bureaucracy

Latest News

Enterprise Greece Delegation in Libya to Develop Bilateral Business Ties

Enterprise Greece Delegation in Libya to Develop Bilateral Business Ties

4th October 2021
Dbaiba Meets with Eni's CEO Descalzi to Discuss Areas of Cooperation in Libya

Dbaiba Meets with Eni's CEO Descalzi to Discuss Areas of Cooperation in Libya

22nd March 2021
Latest Oil Tenders

Latest Oil Tenders

16th March 2021

Recent News

Enterprise Greece Delegation in Libya to Develop Bilateral Business Ties

Enterprise Greece Delegation in Libya to Develop Bilateral Business Ties

4th October 2021
Dbaiba Meets with Eni's CEO Descalzi to Discuss Areas of Cooperation in Libya

Dbaiba Meets with Eni's CEO Descalzi to Discuss Areas of Cooperation in Libya

22nd March 2021

Categories

  • Security
  • Oil & Gas
  • Industry
  • Politics
  • Construction
  • Finance
  • Tenders
  • Transportation
  • Videos

Menu

  • Home
  • About Us
  • Contact

Join our mailing list!

Sign-up to receive email updates on the latest news and developments.





© 2021 Libya Business News - Your Libyan business news partner

No Result
View All Result
  • Security
  • Oil & Gas
  • Banking & Finance
  • Politics
  • Industry & Trade
  • Construction & Engineering
  • Investment
  • Tenders
  • Transportation
  • Videos
  • Contact Us

© 2021 Libya Business News - Your Libyan business news partner

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “I Agree”, you consent to the use of ALL the cookies.